Internet Archive Services Update: 2024-10-21

In recovering from recent cyberattacks on October 8, the Internet Archive has resumed the Wayback Machine (starting October 13) and Archive-It (October 17), and as of today (October 21), has begun offering provisional availability of archive.org in a read-only manner. Features like uploading, borrowing, reviewing items, interlibrary loan, and other services are not yet available. 

Please note that these services will have limited availability as we continue maintenance. 

Hackers disclosed archive.org email and encrypted passwords to a transparency website, and also sent emails to patrons by exploiting a 3rd party helpdesk system.

The safety and integrity of the Internet Archive’s data and patrons remain our top priorities. As the security incident is analyzed and contained by our team, we are relaunching services as defenses are strengthened. These efforts are focused on reinforcing firewall systems and further protecting the data stores.

We appreciate your patience and support as we work through these challenges. For ongoing updates, please follow our blog and official social media channels on X/Twitter, Bluesky, and Mastodon.

We stand with all libraries that have faced similar attacks—British Library, Seattle Public Library, Toronto Public Library, and Calgary Public Library—and with the communities we serve. Thank you for standing with the Internet Archive as we continue to fight back on behalf of all affected readers.

151 thoughts on “Internet Archive Services Update: 2024-10-21

  1. kathy m.

    power to the fine men and women over at the internet archive. llove you all, thanks for helping preserve history <3

  2. Anonymous

    The Internet Archive is a much appreciated benefit to readers everywhere. Thank you for all the work you do in hosting so many important works. It aids in research immensely. We support the Internet Archive!

  3. Martha

    I’m so relieved to see Archive.org back online! But I’m not sure what is meant by read-only. To check out a book, you have to log in and screen says log ins aren’t allowed at the moment. What is it I can read without the log-in?
    I am grateful for all the hard work that’s gone into bringing all of these services online, and I look forward to being able to use them again soon. Thanks for all you do.

  4. Howard

    What is your preferred manner for us to send donations? You now have a PayPal link, but wasn’t sure if that was the preferred route.

  5. Hendrix

    I am so, so, so glad you’re back. Those gangsters attacking an open-access library are the lowest of the low. They think they’re cool when in reality they just turned the entire Internet against themselves. They should have gone after HaShit instead.

  6. Laura

    This whole thing has been shocking and sad. I wish that you would implement 2-step verification for logins, since it would be an added layer of protection for those of us with accounts.
    As it is, anyone who could guess a password could login and delete everything you’ve ever uploaded, change your password, and/or cause other mischief.

  7. Michael Milligan

    Chris,

    I love Internet Archive. There’s nothing like it.

    I’m a senior database administrator with specialties in data architecture and performance optimization. I would be happy to contribute my expertise should you be in need of it.

    Michael Milligan
    Hooper, Utah
    801-390-2555

  8. Reyna Chavez

    I wish they could get it to allow my daughter to sign in she is autistic and has been having a royal meltdown because the internet archives will not allow her to sign in or log she cannot understand why she cannot log on this is just making us all crazy my poor girl

  9. Andrew Mapel

    Thank you for all you hard work and good progress.

    I am pleased to say that I can now access video files in archive.org…. However, I get the following error when trying to open them:

    Sorry, the video player failed to load.(Error Code: 101104)

    What is the recommended solution?

  10. Abdullah

    Archive.org is one of the most important online platforms that provides access to vast knowledge resources from various sources. It hosts massive libraries of books and historical documents, in addition to high-quality audio archives of the Holy Qur’an. What distinguishes this site is that many trusted Qur’an websites, such as surahquran.com , rely on it as a primary source for audio Qur’ans, making it a leading reference for those seeking reliable Islamic content that is easily accessible to everyone.

  11. Geoff Fitzpatrick

    With you, geniuses of the Internet Archive! The little rural library I work for in Washington State absorbed our own hit in July 2022 and we commiserate with all of you. Thanks you for your tireless efforts!

  12. Alex

    Love you guys! So very glad to see services returning!
    Thanks too for the informative Library Leaders 2024 and ESPECIALLY for your next-day repost (for those of us on the night side of the planet).

  13. Phanway1

    I think if you take offline the CIA documents a country or countries discussed in those documents would leave you alone.

  14. Jason

    Great to see you back. However still can’t download anything. The message says there is something wrong with the content with every file or download. Any word on when these will be operational? Thanks

  15. TONY STORY

    Art Slideshows Production / on Internet Archive .
    My priority is to be able able to log in SO THAT I CAN THEN CHANGE MY COMPROMISED PASSWORD
    so when & how can I do this Please??????

  16. Phil

    This shit is crazy ASFK! Hope you guys catch the bastard behind this whole freaking mess soon. Long live the Archive!

  17. Aoife

    Glad to see that things are slowly but surely returning to order. It’s a shame that something like this happened, I guess the lesson is, if a website exists on the net, it will eventually be pwned. It’s also very concerning that this is happening to other libraries as well, especially during this tense time sociopolitically. Question: Once logins open back up, will there be a mandatory password reset? I actually tried logging in to reset my pass not knowing they’d been disabled for the moment.

  18. Kiko

    Attacking archive.org is the equivalent of killing children in a war. What kind of person is capable of doing that?

  19. Murat Gur

    First of all, I am very glad that you have overcome this troublesome incident. My students and I are looking forward to the site becoming fully functional. Is it possible to give a date for this?
    Best Regards

  20. Hachette hater

    Whoever did this to you deserves to be dropped into a volcano, along with those Hachette psychopaths.

    They had zero sympathy with people in need of books during a health crisis, so they shall receive zero sympathy.

    Remember, you are on the right side of history, Archive.

  21. Bobby Noble

    Thanks for all that you do. Not sure how to give feedback on “Advanced search”. When I try it I get, “Item not available. The item is not available due to issues with the item’s content.”

  22. A. Reader

    you may also want to check Mastodon as it looks like your account there has been hacked. Certainly I don’t think you’d be pushing posts calling for banning content. That may also point you towards the original DDOS.

  23. Henning Strauss

    Dear Mr. Freeland,

    It is again down. I do appreciate all your efforts to bring back the Internet Archive.

    Kindest regards from Germany,
    Henning

  24. susiri Karunaratne

    we are greatfull to the work you have done the past and we stay with you and thank you so much from sri lanka with love.

    thanks again for your grate contribution to learning and entertainment may you recove fast and our love with you always.
    Susiri karunaratne from sri lanka

  25. Todd Pedersen

    so when do you think you will be back up (I know that is a dump question as it is alot of work)
    and is the wayback machine seachable (again probably a dumb question) and how do I get on there?
    Thank you
    Todd

  26. Robert McAuliffe

    I can’t believe that the archive was attacked as it was. I stand with you on the importance of the service you offer. You should offer a donation service to obtain more funds to sustain your non profit.

  27. Tomas Uriarte, from Argentina

    Hi! I appreciate all the work that you’re doing. I was wonderwing, when is gifcities coming back? I really loved it and would be terribly sad if it got suspended indefinetly. Let me know if you can, thank you!

  28. Charles Burger

    I get only one response when I attempt to open Archive.Org: “Safari couldn’t open page because the server stopped responding.”

  29. John Clark

    Thank you very much, I just spent two days for an emergency hernia which got complicated real fast. Glad to see the Archive is getting its health back too.

  30. Detamr Meurers

    Dear team,
    the purl.org services also seem to have been taken down after the recent attacks and purls are no longer resolved! This is quite a challenge since it means that resources specifically designed to be permanently accessible through the purls, are no longer reachable. Would you possibly have an estimate when purl.org will resume service again and purls will be resolved? Thanks a lot, also for your long breadth and good energy in supporting all these services that are so important for the public!

    All the best,
    Detmar Meurers

  31. Jacob

    thanks for keeping us updated, when will I be able to read my books again? is there any approximated dates to when the site will return back to normal?

  32. Zain

    When is it going to be back up cause I wanted to download thomas and the magic railroad full movie but didn’t load so i just wanted to know when its going to be back up

  33. Michelle Owens

    Do you have any suggestions for an alternative site to listen to old Time radio science fiction programs? Our family has always loved your old time radio broadcasts and all the effort that every person within your organization puts into maintaining its integrity. We would never change from you to someplace else in the long run. We were just asking if you can share any options for those of us looking for specifically old time radio, sci-fi. Thank you again, best wishes in your efforts and kindest regards.

  34. Charlie Stehlin

    I’ve been using archives for some years, and have been very grateful to have found some of the most interesting ‘read’ copies of old books. I miss not being able to do that. Are you out of business for good? That would be a shame if you were, as everywhere you go nowadays they’re charging. This is not good, especially for those of us who don’t have much money and at the same time wish to be knowledgeable on matters historic, social, etc. There used to be a thing in this country called the “Diffusion of useful knowledge & information” or something along that line. They knew that information was important, science was important. We don’t get that anymore, and that intellectual spirit which came from those great minds back in the day (mid 1700s-mid 1800s) is out the window as we have generally gone grade school anymore. If we are not allowed access to information, and literature, and history….unless we have to pay, then we will be far worse off than we are now. Thanks for putting up with me!
    Charlie Stehlin

  35. mel

    It is your fault that this happened. You got hacked because you didn’t do enough for security and have shown that you are not to be trusted. In a better world with working privacy laws, you would be punished as if you had disclosed the data willingly, and eventually shut down in the resulting lawsuits.

  36. Dennis Pommer

    First of all, I’m really bad at English. Ignore my grammar 🙂 . I am so glad that you are trying the best to “recover” the accounts and other things. This is not easy to handle for the amount of accounts and data.
    I love you Guys :3

    Greetings from Switzerland, Lake Constance.

  37. Ambre

    So sad
    It was back online for a day or so, and not anymore.
    I’m so depending on it every day. Living alone and with no one around this was my window on the world as I do not trust or like any other sources.
    This was a place to learn, for free, and it’s just awful that anybody could carry an attack on it

  38. Brunilda Ortiz Robledo

    Thank you, I was looking for the lyrics ( in Spanish) and music for Aguinaldo de Quintón, written by José Quintón.
    I learned and have sung it before but need to practice for a choral presentation during our very long Christmas season.
    I really need to know if I have all the words and having all the music could help. If I were to share it it would just be with newer members of our choral group. We are sponsored and represent the Puerto Rico Teachers Association and do not charge money for our presentations nor do we sell the sheet music. We have made audio recordings and there are video recordings of some of our presentations.

  39. Wilhelmina Poortenga

    Even though a vital resource that I use has been offline this long, I am glad that there is better security being implemented moving forward. Please make sure to notify everyone who has an archive.org account – as some people may not know that this is going on at all. Thank you for being a vital resource on the internet, as it has become more apparent that without the internet archive, a lot of us will be lost finding information that is difficult to source. Maybe you should look into a read-only mirror?

  40. Alfred Egbert

    I wish you all of the best in your efforts to overcome this unjustifiable cyberattack which has impacted so many users. As a fan of the 1960s series ‘Dark Shadows’ I cannot downplay my frustration with this unexpected interruption of my nightly viewings which your website allows the general public to enjoy. Thank you very much. Looking forward to keeping up with the ups and downs of the Collins family.

  41. kalvo

    la verdad es que este sitio me ayudo muchos en estos momentos y por eso quiero decirles que aprecio mucho que se preocupen por nuestra seguridad y integridad,los quiero,esperare con ansias cuando abran la web través.

  42. Marc Belhumeur

    Greetings,

    Are the Massachusetts high school yearbooks, specifically Bellingham High School, offline? If online, what is the link?

    Thanks
    Marc

  43. Ex-patron

    We all know by now the security of your patrons were never a top priority. I really liked your efforts, but I’m pulling the plug for my donations lest even my PayPal address gets leaked by your utter incompetence. Just sad that you haven’t even been able to do basic post-attack cleanup this high school dropout hobbyist would be able to do himself.

  44. David Fearis

    What is going on with the Internet Archive right now, we don’t seem to have had any updates recently on what’s going on to restore Internet Archive
    Could you please email me & let me know what going on please & what sort of date we could expect things to get back to normal please
    Kind Regards
    David Fearis

  45. Hugh Nigel Statham

    I can login and access items, but when I attempt to read, I’m returned to login with the error message that access is not permitted at this time.

  46. Simon Rodwell

    I finally saw the read only archive.org back up this morning 24/10/24.
    Thanks so much for all the hard work thats gone into restoring it.

    Can’t beleive how much I missed having such a vast library around. Have donated what I can before and will do so again.

    Best wishes
    Simon Milton Keynes UK

  47. Jorge Sinval

    Thank you for your transparency and dedication during these challenging times. I appreciate the hard work in restoring services and safeguarding the community’s data. Standing with you in solidarity — your efforts make a lasting impact for readers everywhere. Stay strong!

  48. Donald D'Abrera

    Thank you. I have missed being able to access IA it feels like loosing my right arm.
    I hope those bastards are found out and hung out to bleed.

  49. JN

    When will watching classic movies from the 1940’s be able to be watched again. That should be considered read/only?

  50. Carl Roberts

    Currently, I am unable to log into my archive.org account. When will that again be possible?

  51. Jen

    I had no idea why I couldn’t log in. Thank you for the freedom of information. The Internet Archive is essential to everyone and it is Revolutionary in the cyber war of misinformation and learning true histories.
    Thank you Chris Freeland!

  52. Sam D

    Quite interesting issue for many users: who might initiate this criminal disgrace – external forces or internal ones, and for what purposes ?..

  53. Staci L Johnson

    I have two books I was reading Vatican by Malachi Martin and WindsweptHouse by Malachi Martin both books only load cover and chapter index how long before I can read these books again. I even changed my password but login does not work this is confusing

  54. Jill

    I’m a patron. Does this mean our email and password shave been shared with the world? Why haven’t we heard directly from archive.org about this exposure and how patrons should be protecting themselves?

  55. Finola Finlay

    It is unclear whether or not subscribers email addresses and passwords have been compromised, Can you clarify this please?

  56. Dale McFarland

    Thank you for the work you do preserving this priceless archive of the world, by the world, and for the world..

  57. Ellie Kesselman

    I was so sorry to hear about this. The British Library is still recovering from being hacked in March 2024. They attributed the cause to monetary motives.

    I don’t understand why anyone would hack the Internet Archive! (I have an account and password, i.e. I am a patron as well as a content contributor, but have not yet received an email from the villains.) What kind of transparency website did they send our emails to, and why would any transparency organization want to receive that information?!

    A few days ago, I noticed that the Internet Archive received a nice-sized donation from the WordPress Foundation (17 October). You deserve it, and more, from so many grateful users of your free services.

  58. Dave ranusch

    Thank you for your great service. Please let me know if there are changes in access procedures to what I’m accustomed to as I’m anxious to resume archive reception.

  59. pattabiraman

    I wish to donate in indian rupees kindly guide.
    I shall feel thankful if uploading facility is restored at the earliest possible

    marxram

  60. SWATI PAUL

    respected authority of internet archive,
    i can not access my internet archive account (archive.org/details/@swati_paul).
    please help me!
    from: SWATI PAUL (from India)
    (swati_tumpal@rediffmail.com)

  61. Gary Heninger

    I have tried to log in and it won’t let me. You received my donations every month, but it has not worked for me. I even reset my password successfully, and I still can’t open my account. I am canceling my bank payment if I haven’t heard from you today.

  62. Daniel Defoing

    Congrats for your partial recovery already !
    You guys are doing important work to keep free access to knowledge alive on the Internet.
    Excited to use Internet Archive at its full potential soon again, wish you best 🙂

  63. Anthony Loera

    Why are many Trump related news articles erased from CNN, Fox, Readers Digest, Mew York Post, ABC, Hollywood Reporter, etc, etc?

    It’s like it’s fucking 1984, and your archives conveniently erased (memory hold) tons of pages related to Trump and his acts of kindness

  64. Kim

    I had no idea this had happened. Dreadful. Internet Archive , like all libraries is an excellent and equitable resource. I hope you recover soon and when you have I will be sure to donate to support you again.

  65. Ben Taragin

    Hello,
    I guess we’re spoiled by the things we have. Thank you for everything you’ve done as part of this archive.
    My autistic son is quite dependent on the URL function of the wayback machine. Will that be restored? Do you have a timeline? He is quite upset and despondent. I appreciate your efforts.

  66. Jen

    Do you have any ideas as to when borrowing services will be back up? I know safety is important but I miss the library.

  67. Dymitr Markiewicz

    Why can’t I log in to the new Internet Archive site? This message is displayed. Can I no longer use your site? Best Regards Dymitr Markiewicz

  68. sean

    still having problem with trying to wath anytipe of video it just keeps saying Sorry, the video player failed to load.(Error Code: 101104)

  69. Hari

    Very sorry to hear about the cyberattacks and the consequences. We are here to help you stay up and operational.
    We depend on you. Hope you will be up and running as normal soon.

  70. dan

    hi.
    I’m getting the ” Sorry, the video player failed to load.(Error Code: 101104 ”

    is this error from me or the site ?
    i tried both in firefox and chrome

  71. Jeff Machota

    Any updates since this? as of 2024-10-28 still cannot login. Main audio player and video player not functional. Knowing what’s up makes the waiting easier.
    thanks

  72. BryanH

    No worries – glad you all are on the road to recovery. I have been using your service (and donated) and can’t do without it!

    I’ll celebrate the day when I can check out some hard-to-find books once again!

  73. Rolando S Ferri

    Dear Archive,
    I am just writing to express my sympathy and support. You have become a fundamental resource for teachers and scholars throughout the world, and to be unable to use the full services owing to cyberattacks is infuriating and frustrating at the same time. I have supported you to some limited extent economically in the past and will continue to do so when possible.
    Best and way to go,
    Rolando

  74. anyo

    The archive website has been working until this fake cyber attack occured in October. The individual who is informing customers about the incident is the same person who is monitoring what we are reading by hacking our personal home Internet service and cellphone devices. Most of the hacking activity is coming from the Mott Haven Housing Authority, a public housing development located in the west Bronx. The Tracphone and othe newly developed cellphones that are manufactured in China and in California makes it easier for hackers to compromise websites including personal data. I love the Internet Archive for all its worth. I hope it’s services are restored because it’s the only thing that keeps my purpose of life alive. Reading keeps me busy during this crucial time.

  75. Timothy Michaels

    Is Live Music portion of archive.org only “read” only at this point since attack?
    Can get to the artist, load show, but no luck getting anything to stream yet.
    Best guess, still working on security since recent hack.
    Sorry this happened. archive.org is a wonderful resource.

  76. Bob Sebring

    Thank you for all you do. I was so grateful to had found you in the first place, and am waiting with great anticipation for your return and full recovery. Again, thank you. A member.

  77. Alex Edgar

    I am so grateful for this library. I have been in a foreign country with no access to libraries for years and years, and this has been my only access. I am about to teach a college class academic writing skills and this is the only way they will really be able to access textbooks and other essential resources for their first foray into research. Missing being able to log in and waiting for full functionality to return. Reading on a screen is not perfect, but it is such a privilege to access all of your amazing material! Thank you

  78. Rick Rinehart

    I cannot download any programs from any of the selections under the the “old time radio” category. I get the following message….Item not available
    The item is not available due to issues with the item’s content.

    Please advise what has changed and how can I continue to get these programs, thank you.

  79. Mark

    Not to put too fine a point on it, but what is the point of making OpenLibrary “available” if no one can log in to *access* any of it? I’d rather see a “we’re temporarily closed” screen than to see that books I want to read are available to borrow, but can’t actually be borrowed because there’s no way to log in.

    It’s like entering a library where all the books are locked within glass cases for which there is no key. What is the point of even being open, then? At least in a traditional library, when the system goes down and books can’t be checked out, the books are still able to be read on site.

  80. Anna

    Are there any updates on when we will be able to log in? I have an important project coming up and I need to be able to log into this website in order to complete it, thank you.

  81. spotts

    Will us regular common folk be able to go back to downloading audio and video files ever again, or will this privilege be allowed or extended only to a select few from now on? All I ever get when I try to download anything is a “403 forbidden” error. I’m afraid, like everything else in this fucked up world of ours, this is going to be the new norm for this repository. I wish those sons of bitches would have hacked YouTube instead of you guys, as a person can’t download anything from them anymore anyway.

  82. John Makay

    I truly appreciate your service toward free library access. I am writing a book and have collected an archive of mostly older textbooks that are used for reference materials. I was wondering if my “favorited” books will still be listed once full functionality has returned when we are allowed to log in again. If not, is it possible to get a list of these books so that I can find them elsewhere? Again, my greatest admiration goes out to you and your team for the service you provide.

  83. Linda Bompage

    this is Oct 30, 2024. Is this still going on? I am unable to sign in. It just circles and circles.

  84. Douglas Smith-Cameron

    Yeah, I’ve been trying, sadly unsuccessfully, to sign in over the last couple of days. Also, I can’t use the email address, the message gets returned with an error message. Obviously, this cyber attack is pretty dastardly for you. I’ll be patient and try again when things calm down and you eventually get the site working again. Sincere good wishes and genuine good luck with it.

  85. Reader

    Hello Internet Archive,

    We sure miss Open Library. Hopefully it will be available soon. We appreciate it so much.

    Thank you.

    Sincerely,

    Karen Morrison

Comments are closed.